Metlife(in email): Log in to your account to learn all about our new, enhanced user interface, built with you in mind!
Me: Here are my username and password.
Metlife: The data you’ve entered doesn’t match credentials on file.
Me: Tell me my username. I’ve selected all the cars. Here’s my pet’s name, mother’s middle initial, and what I ate for lunch June 6th, 1998.
Metlife: we sent you an email to confirm your identity. Type in the code we sent you.
Me: Here’s the code. What’s my username?
Metlife: Enter your password or reset it.
Me: Here’s my password.
Metlife: The data you’ve entered doesn’t match credentials on file.
Me: No, I’m really sure that’s the password.
Metlife: You’ve been logged out.
Me: Here are my username and password, again.
Metlife: The data you’ve entered doesn’t match credentials on file.
Me: Tell me my username. I’ve selected all the traffic lights. Here’s my paternal grandfather’s service number, shoe size, and favorite Bond movie.
Metlife: we sent you an email to confirm your identity. Type in the code we sent you.
Me: Here’s the code.
Metlife: Enter your password or reset it.
Me: Reset password.
Metlife: I’m sorry, you cannot reuse your previous password.
Me: So that was the right password then? Here are my username and password, again.
Metlife: The data you’ve entered doesn’t match credentials on file.
Me: Reset password
Metlife: OK that’s a good one.
Me: What’s my username?
Metlife: The one you entered in the first place.
Metlife: Also, check out our new, enhanced user interface, built with you in mind!
Me: Well, I suppose you didn’t actually say it was with my convenience or sanity in mind…
